-
Is my departure guaranteed to run?
OneSeed Expeditions guarantees all trip departures. Please make sure you are registered with OneSeed before you book airfare. If the trip departure is less than a month away, please email
[email protected] prior to booking to confirm is space is still available.
-
None of the listed dates work for me, are more dates available?
Yes, more departures are available, please check with evo for a list of additional departures.
-
Can I pay deposit now in order to book my spot instead of full payment?
Yes! You can book now with a $1,000 deposit and the remaining balance due 60 days prior to your trip. If you'd like to place deposit, please call evo Customer Care at 1.866.386.1590.
-
What if I'd prefer to book a private trip?
Any OneSeed trip can be offered as a private trip. Please let us know if you're interested, and we'll be able to confirm pricing.
-
What if I need to cancel or postpone my trip?
We are doing our best to offer increased flexibility during this time, and will refer to OneSeed Expeditions’ change and cancellation policy. Any traveler may reschedule their expedition, no questions asked, with a minimum of 45 days advance notice. Expeditions that include flights and other non-refundable elements are subject to the fees imposed by the partner airline in addition to any other nonrefundable costs not to exceed $300. Trip credit is valid for 12 months from the date of change and may be applied to any future posted expedition dates for the originally purchased expedition. You do not have to travel within those 12 months, only pick a date, subject to availability.
As for cancellations, if you cancel 45 days or more prior to your scheduled departure, you will be reimbursed the full amount less $1,000.00 per traveler. If you cancel 30 - 44 days prior to your scheduled departure, you will be reimbursed the full amount less the non-refundable deposit of $1,000 per traveler or 50% of the total value of your expedition, whichever is greater. Within 30 days of your scheduled expedition, your adventure is nonrefundable.
-
What are the accommodations like?
While you can expect to camp most nights during your expedition, some evenings may be spent at refugios (lodges) along the trail. We can’t guarantee a specific option as accommodation capacity is restricted by the national park for the 2021/2022 season. Before and after the trek we will stay at OneSeed’s partner bed and breakfast, located in the Providencia district in Santiago. Puerto Natales we will stay at OneSeed’s partner lodge.
-
Who will I room with?
If you are a solo traveler, OneSeed will try to pair you up with another solo traveler of the same gender, but if this is not possible, you'll need to pay a $300 single supplement to OneSeed Expeditions for your own room.
-
Can I have my own room?
Yes, the single supplement fee for this trip is $300, this will cover single rooms for the 2 nights in Santiago and the 1 night in Puerto Natales, all other accommodations will be shared. Please let OneSeed know that you would like to request single rooms.
-
What skill/experience level is required for this trip?
Level 4 out of 5: These expeditions require above average physical fitness. Treks may reach high altitudes and require high levels of physical exertion. No technical skills are required, and first-time trekkers are welcome. Typical days require 5-10 hours of trekking, and some expeditions include significant elevation changes.
-
How should I prepare for the trip?
While the elevation is not much of a factor on this trip, daily mileage can range from 6-13 miles and 5-10 trekking hours per day. This expedition requires above average physical fitness. No technical skills are required, and first-time trekkers are welcome. We always recommend that travelers break in their hiking boots before the expedition. Taking training hikes that mimic the mileage and amount of time you will be trekking in Patagonia is recommended.
-
Do you offer gear rentals?
No, there is no gear rental available on this trip.
-
When and how do I meet up with the group?
Day 1 of the itinerary is the arrival day. You can plan your arrival at any time on Day 1. You will be picked up and taken to the hotel in Santiago to meet up with the rest of your group.
-
What will the food be like? Can you accommodate dietary restrictions?
Food on the trail is rich in carbohydrates and protein since you'll be burning calories like a champ. Breakfast at the refugios may include eggs, fruit, cereal, lunch meat, cheese, toast, coffee, tea, and juice. Lunch is usually a sandwich made by your guide, fruit, snack bars, and some chocolate. Dinner may include meals like chicken with mashed potatoes, pasta, beef and rice, salad, soup, etc. While extra snacks are not included, you will have plenty of food during the trek. Travelers also have the option of purchasing snacks at the refugios, so having extra cash on hand is helpful. We do recommend any vegan travelers bring extra protein bars. OneSeed is able to accommodate most allergies and dietary preferences.
-
How much extra money should I plan on bringing?
You should budget for around $30 USD a day for drinks and any extra snacks. Optional expeditions like kayaking or a glacier walk range from around $90-$160 USD (please book prior to your departure). If you wish to participate in these activities please budget accordingly.
-
Should I purchase travel insurance?
We highly recommend purchasing additional trip cancellation insurance after booking your flights (we recommend World Nomads). Trip insurance may cover the following: trip cancellation due to an injury before your expedition, trip cancellation due to illness, reimbursement if your flight is canceled or delayed due to weather, lost baggage or theft, 24-hour customer support.
-
I see that 10% of my trip cost is invested locally, what does that mean?
At OneSeed they believe that adventure and entrepreneurial hustle go hand in hand. Whether you’re trekking through Patagonia or taking the next step towards financial independence, it’s an endeavor that takes dedication and risk. That’s why when you travel with OneSeed, 10% of your trip cost is invested in local entrepreneurs - empowering our fellow risk-takers to launch or expand their business. OneSeed partners with local microfinance institutions (MFIs) in the countries where they operate. They invest 10 percent of our total revenue in these partners, who in turn lend this seed capital to small-scale entrepreneurs as collateral-free, shared liability microcredit. Entrepreneurs repay the loan over the course of the loan term as they launch or expand their business.
-
What is the maximum number of guests per trip?
We operate trips from 1 person to a max of around 10 people.
-
Is there a minimum age required for this trip?
The minimum age is 16 years old with a parent or guardian, you must be 18 years or older to participate on your own.
-
Is there a baggage limit on the domestic flight?
Yes, you are allowed 1 checked bag up to 50 lbs/23kg and 1 carry on up to 17.5 lbs/8 kg with size
restrictions.