Las Trancas, Chile

Yes. If you have a roommate request, please let us know. By default, we will place two people per room with two beds, but we may have the ability to place 3 or 4 together as well. We may be able to reserve a private room for an additional fee of $600.

We recommend this trip for intermediate and advanced riders only. There is difficult terrain and the trip will require a high level of fitness. Please call us if you would like to discuss further at 1.866.386.1590.

We recommend that you bring your own gear. The mountain has a limited number of Mongoose bikes available, but we highly recommend bringing your own bike.

Yes. The primary activity on these trips is biking; however, there may be options if you or your loved one does not currently participate. There are limited opportunities for other activities such as visits to a spa, yoga or hiking and the location is beautiful and relaxing. If you are interested in this option, we can provide a $250 trip discount. Please make a note in your booking and we will follow up.

Transportation by private coach from the airport to Rocanegra Lodge and from Rocanegra back to Santiago. Six nights stay at Rocanegra Lodge and one night at a hotel in Santiago. All breakfasts and dinners at Rocanegra Lodge and a wine tasting from Santa Berta Vineyard. Five lift tickets for at Nevados de Chillan. Recommendations for food / drink and entertainment in Santiago.

Airfare – you will cover your own airfare for the trip and costs associated with traveling with your equipment. You must arrive at Arturo Benitez Santiago Airport by 10:00am on the first day of the trip. Most lunches and any beverages with meals, any additional expenses at the lodge– we will provide recommendations, but any expenses will be out of pocket. Transportation from the hotel in Santiago to the airport (options include bus or taxi and cost approximately $15). Taxi rides or any transportation in Santiago. We highly recommend that you purchase travel insurance to protect your flight and belongings. Any rentals of bike and safety equipment.

There are storage lockers available at the airport, or the hotel in Santiago may be able to hold luggage for limited periods. We are happy to help coordinate this.

Yes. For meals provided by the lodge/evo (breakfasts and one dinner), there will be options available for both. It will be easy to avoid gluten in Chile. Being a vegetarian in Chile is easy, but not necessarily delicious. We do recommend that you bring snacks along just in case. Halal: while there are no Halal restaurants in Las Trancas, there will be many meal options available by avoiding meat. Kosher: while there are no Kosher restaurants in Las Trancas, there will be many meal options available by avoiding meat and we are able to provide a translated list of kosher fish. We do recommend that you bring some snacks just in case.

Yes. Rocanegra can provide laundry services for a small fee.

The deposit for the trip is non-refundable and cancellations will be subject to a cancellation fee (see policy below). For this reason, we recommend you consider purchasing travelers insurance, which will cover the cost of your trip in extenuating circumstances. All cancellations must be submitted to the Company in writing, are effective as of the date we receive them according to our internal records, and will be subject to a cancellation fee as follows (amounts are per person and only apply to amount paid after the non-refundable deposit amount): Cancellation 60 days or more prior to trip departure - Non-Refundable Deposit. Cancellation between 30 and 59 days prior to trip departure - 50% of total booking cost. Cancellation less than 30 days prior to departure - 100% of total booking cost. Cancellation policy for custom trips may differ from these terms and will be communicated prior to booking.

You can pay the full amount now, but we will consider $1,000 to be a non-refundable deposit in accordance with the contract.The full payment is due 60 days prior to departure.

You are responsible for booking your own travel and you must arrive at the Santiago airport by 10:00 am on the first day of your trip. We will be waiting with an evo sign in the terminal just outside of customs.

Yes, we've partnered with Blispay to make paying for your evoTrip easier. Enjoy 6 months to pay anytime you spend over $199. Plus you'll get 2% Cash Back! Learn more here: www.evo.com/about/blispay

Our team would love to help answer any additional questions you have! Monday-Thursday - 7:00 am to 8:00 pm (PT) Friday - 7:00 am to 5:00 pm (PT) Saturday-Sunday - 8:30 am to 5:00 pm (PT) US and Canada: Toll Free 1.866.386.1008 // Worldwide: Dial Country Exit Code + 1.206.632.7598 Or send us an email at: evo.com/contact